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Privacy


Responsible for data processing is:

M.S.V. Musik-Sound-Vertriebs GmbH
Wirtschaftsstrasse 14
2201 Hagenbrunn
AUSTRIA
christian.kraker@m-s-v.eu

We are pleased that you are interested in our online shop.
Protecting your privacy is very important to us.
Below we inform you in detail about the handling of your data.


1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the framework of a weighing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
Third Party Hosting Services

As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. This serves to protect our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.


2. Data collection and use for contract processing, contact

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without providing this information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR to process the contract and your inquiries.

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.


3. Data Sharing

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods which were ordered. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the bank commissioned with the payment and any payment service provider commissioned by us or to the selected payment service to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 lit. Delivery can contact you for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

General Logistics Systems Austria GmbH
Traunuferstraße 105a
4052 Ansfelden
AUSTRIA


4. Email Newsletters and Postal Promotions

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
The newsletter is sent by a service provider as part of processing on our behalf, to whom we pass on your e-mail address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.
The advertising mailings are provided by a service provider as part of processing on our behalf, to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.


5. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any collected reviews as well as to offer Trusted Shops products to buyers after an order.
This serves to safeguard our overriding legitimate interests in optimal marketing by enabling secure shopping in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of an order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.


When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for analysis of security issues. The log files are automatically deleted no later than 90 days after creation.
Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered to use them. The contractual agreement made between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you are already registered as a buyer for product use is automatically checked using a neutral parameter, the e-mail address hashed using a cryptological one-way function. Before it is sent, the e-mail address is converted into this hash value, which Trusted Shops cannot decrypt. After checking for a match, the parameter is automatically deleted.
This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Article 6 (1) sentence 1 lit. f GDPR. Further details, including objections, can be found in the Trusted Shops data protection declaration linked above and in the Trustbadge.


6. Cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-and-reject
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies
If cookies are not accepted, the functionality of our website may be restricted.


7. Online-Marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. This serves to safeguard our overriding legitimate interests in optimal marketing of our website in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. After the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Any further data processing will only take place if you have given your consent to Google linking your web and app browser history to your Google account and using information from your Google account to personalize ads that you see on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data to Google Analytics data in order to form target groups.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can disable the remarketing cookie via this link. You can also find out more about the setting of cookies from the Digital Advertising Alliance and make settings for this.


Our online presence on Facebook, Twitter, Instagram
Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We provide information there about our products and current special offers.
When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used on your end device for this purpose. Visitor behavior and user interests are stored in these cookies. According to Art. 6 (1) lit. f GDPR, this serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for your consent to the data processing, e.g. with the help of a checkbox, the legal basis for the data processing is Article 6 Paragraph 1 lit.
Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

For detailed information on the processing and use of the data by the providers on their websites, as well as a contact option and your related rights and setting options to protect your privacy, in particular opt-out options, please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons
in accordance with Art. 26 GDPR, which you can view here: https://www.facebook.com/legal/terms/page_controller_addendum
Twitter: https://twitter.com/de/privacy
Possibility of objection (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Twitter: https://twitter.com/personalization


8. Sending E-mail Review Reminders

If you have given us your express consent to this during or after your order in accordance with Article 6 Paragraph 1 Sentence 1 lit Rating System, we use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described below.


9. Contact options and your rights

As a data subject, you have the following rights:
pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required

- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required; according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, insofar as


- the accuracy of the data is contested by you;
- the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- You have lodged an objection to the processing in accordance with Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details below.

M.S.V. Musik-Sound-Vertriebs GmbH
Wirtschaftsstraße 14
2201 Hagenbrunn
AUSTRIA
office@m-s-v.eu
+43 (0) 2246 28229


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Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
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